FAQ
Welcome to the Shehepk FAQs section. Here are answers to some common questions about our products, services, and policies. If you have any further inquiries, please feel free to contact us
Once your order is shipped, you will receive a tracking number via email. You can track your order using this number on our website or the carrier’s website
Delivery times vary based on your location and the shipping method chosen at checkout. You can find estimated delivery times during the checkout process.
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on the destination.
We accept returns within 7 days of receipt for most items. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Please review our detailed Refund and Returns Policy for more information.
How do I initiate a return?
- To initiate a return, please contact our customer service team at sales@shehe.pk or call us at . Our team will guide you through the return process.
Yes, we offer customization services for select products, such as personalized gifts and custom bridal 50% payment advance accessories. Please contact us for more details.
You can create an account on our website by clicking on the “Sign Up” or “Create Account” link and following the instructions provided.
You can reset your password by clicking on the “Forgot Password” link on the login page. Follow the instructions to reset your password.
You can reach our customer service team via email at [sales@shehe.pk] or by phone at 0313-shehe1459916. Our business hours
Yes, some items, such as personalized or customized products, may not be eligible for return unless they are defective or damaged upon receipt. Please refer to our Refund and Returns Policy for detailed information.
Yes, we offer gift wrapping services for an additional fee. You can select this option during the checkout process.
